Industries · Home Services

Fred for fencing & decks.

Book builds and repairs, capture material and layout questions, and qualify big installs around the clock, an AI agent that fills the site-visit calendar without tying up your crew.

Every site visit, captured and routed.

A storm takes out a section of fence, or a homeowner finally wants the deck they’ve been planning. Fred answers, captures the linear feet, the height, and the material, and books the site visit, while large builds and commercial jobs get qualified and routed without tying up your crew.

What Fred does

  • Answers hours, service area, and materials you build with
  • Books site visits for builds and repairs
  • Captures linear feet, height, and material preference
  • Qualifies commercial and HOA projects

When Fred hands off to you

  • A storm-damaged fence or deck that’s now a safety risk
  • Pricing changes, change orders, or scope adjustments
  • A complaint, warranty claim, or property-damage dispute
  • Anyone asking to speak with a person

What Fred won’t do

  • Promise a final price sight-unseen
  • Guarantee against weather or ground settling
  • Give property-line, permit, or legal advice

Pre-configured for fencing and decks: wood, vinyl, aluminum, and composite fencing, gates, deck build and repair, and commercial work.

Time to rebuild the fence. Fred books it.

Talk to Fred.

Server-side guardrails

Example rules to review and configure for your deployment.

Every fencing and deck deployment runs the Home Services & Construction pack. The panel below illustrates industry rules, custom rules, and intended boundaries. Configured checks target recognized patterns; they can miss context or flag harmless content. Confirm the active rules and test them for your deployment. Example messages are illustrative and must be adapted to your services and escalation workflow.

Automated Guardrail Actions

Pack rules enforced in addition to baseline protections.industry.home-services

7 pack rules
Rule IDActionSeverityPhaseMessageTriggers
home-safety-escalate ESCALATE S4 input This sounds like it could be dangerous. If there’s an active gas leak, electrical hazard, or structural failure, leave the area and call 911 or your utility company. Please contact our team directly through the published support channel. contains: gas leak, smell gas, sparking wires +12
home-no-hazardous-instructions DENY S4 input For safety, I can’t provide step-by-step instructions for work that requires licensed professionals. This work involves permits, inspections, and safety requirements. Let me connect you with a licensed contractor instead. contains: rewire, gas line, electrical panel +14
home-no-guarantees DENY S3 output We stand behind our work, but specific warranty terms and guarantees are provided in writing by our licensed team. Let me connect you for details. contains: lifetime guarantee, guaranteed fix +10
home-no-scope-changes DENY S3 input Scope changes, pricing adjustments, and change orders need to be handled directly with your project manager in writing. Let me connect you. contains: change the scope, add this to the job +10
home-complaint-escalate ESCALATE S2 input I understand your concern. Let me connect you with our management team who can review the situation and make it right. contains: work is defective, poor workmanship +12
home-estimate-escalate ESCALATE S2 input Let me connect you with our team to get a free estimate scheduled. We’ll send someone out to assess the job and provide accurate pricing. contains: get an estimate, schedule a quote +14
home-disclaimer DISCLAIMER S2 output Licensed contractors perform all regulated work. Permit requirements and licensing vary by jurisdiction. Verify your contractor’s license at your state licensing board. contains: permit, license, contractor +11

Hard limits

Intended boundaries for the configured rules. Detection and handoff are not guaranteed.

  • Do not give DIY instructions for electrical, gas, structural, or asbestos work
  • Configure reminders to use licensed professionals for regulated work
  • Do not guarantee a lifetime fix or warranty

Your custom rules

Layered on top of the pack, unique to your business. No developer required.

Unlimited

The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.

  • BLOCKoff-topic requests that aren’t your business
  • WARNbefore anyone is quoted a price over chat
  • LOGwhen a visitor mentions a competitor by name
Add your own rule

These industry rules stack on top of the always-on baseline, your region’s privacy and crisis rules, and macro overlays. See how the guardrail layers work

Know which job to call back first.

With an enabled integration, Fred can send lead scores and conversation summaries to your system. Delivery depends on your configuration and the receiving system.

Fencing and deck questions.

Will Fred quote a price for a fence or deck?

Fred explains how your pricing works and captures the linear feet, height, and material, but it won’t commit to a final number sight-unseen. It books the site visit so you price the real yard.

What about property lines and permits?

Fred won’t give property-line, survey, or permit advice. It captures the question and routes it to your team so the right person handles the legal and permitting details.

Can Fred help choose materials?

Fred can share the materials you build with, wood, vinyl, aluminum, composite, and capture what the customer prefers, then book the site visit for the details.

Does it handle commercial and HOA work?

Yes. Commercial and HOA projects are qualified separately and flagged as higher-value leads so they reach the right estimator quickly.

Book every site visit. Stay in your lane.

Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.