Fred for health, beauty & wellness.
Answer clients, members, and shoppers around the clock. Configure guardrails for your business and reserve professional decisions for your team.
Answer the client. Never cross the line.
Fred is an AI voice and chat agent for health, beauty, and wellness businesses. It books appointments, answers treatment and pricing questions, and captures leads 24/7, without making medical claims.
Beauty, fitness, and wellness run on questions at every hour and promises about health and results that regulators watch closely. A medical claim Fred should not make is a liability, and a guarantee it cannot keep is a complaint. Fred answers what it should, captures the lead with a clean summary, and refuses to diagnose, promise, or claim. Configured checks have detection limits; test them and monitor the results. The judgment calls stay with your team.
What Fred does
- Answers service, class, and product questions
- Captures bookings, leads, and orders, 24/7
- Routes the right person to follow up and close
- Escalates reactions and emergencies to a person fast
When Fred hands off to you
- A medical question, reaction, or emergency
- A pricing quote or a guaranteed result
- A billing, membership, or contract change
- Anyone ready to book, join, or buy
What Fred won’t do
- Give medical advice or make health claims
- Promise weight loss or guarantee a result
- Offer injectables or skip the FDA disclaimer
Built for licensed, regulated wellness. Every medical call, health claim, and guarantee stays with your team.
Pick your specialty.
Each specialty runs its own guardrail pack, tuned to the rules that business lives under and its intended boundaries. Confirm the available pack and settings during setup.
Lights are off. Fred’s still working.
Talk to Fred.
Know which lead to call back first.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. For example, your team can prioritize the client ready to book. Delivery depends on your configuration and the receiving system.
Health, beauty & wellness questions.
Why won’t Fred give medical advice or make health claims?
Beauty, fitness, and wellness sit right against medical and regulatory lines. Fred answers general questions, captures the lead, and routes a person for anything clinical. Configure and test the relevant rules; checks can miss phrasing or context.
How does Fred handle a reaction or emergency?
Configured patterns can surface resource messages and request team attention. Detection can miss context, and a notification does not guarantee receipt or response. For urgent help, contact the appropriate emergency or specialist service directly; do not wait for this chat.
Does each specialty get its own rules?
Yes. Every specialty runs its own compliance pack tuned to the rules that business lives under, and every install can add its own custom rules on top in the admin.
Can it book, sign up, or take an order?
Fred captures inquiry details and sends them through your configured handoff. Delivery timing depends on the integration and receiving system. Direct booking and checkout depend on the tools you already run. Our training videos show you how to connect them, or you can add a paid setup.
Answer every client. Stay in your lane.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.