Industries · Health, Beauty & Wellness
Answer program questions around the clock, an AI agent that books the consult and never promises a number on the scale or makes a medical claim.
Someone asks how your program works, what results look like, and whether it’s right for them. Fred answers honestly, captures the lead, and routes your team, while specific weight-loss promises, medical claims, and condition-specific questions go straight to a professional.
Built for FTC weight-loss rules. Every promise stays honest and every medical question goes to your team.
Talk to Fred.
Server-side guardrails
Nutrition sits right against medical claims, disordered eating, and weight-loss promises the FTC watches closely. This is the compliance panel you manage in the admin: the industry pack automation, your own custom rules, and the hard limits Fred holds no matter how it’s asked. All of it is enforced on our servers before a word reaches the visitor. Not a suggestion in a prompt a clever question can talk around.
Pack rules enforced in addition to baseline protections.industry.nutrition
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| nutr-emergency | ESCALATE | S4 | input | If you're having a severe allergic reaction — difficulty breathing, throat swelling, hives spreading — call your local emergency number (911 in the US) right away and use your epinephrine auto-injector if you have one. If you'r… | contains: throat closing, throat is swelling, throat swelling +28 |
| nutr-no-disease-claims | DENY | S3 | output | I'm not able to make claims about treating, curing, or preventing specific diseases — that crosses into medical territory that requires proper clinical evidence and FDA authorization. What I can share is general information abo… | contains: cures, cure for, cure your +39 |
| nutr-no-weight-guarantees | DENY | S3 | output | I want to keep things honest — I can't make specific weight loss promises because results depend on so many individual factors. What I can help with is sharing information about sustainable, evidence-based approaches to nutriti… | contains: guaranteed weight loss, guarantee you'll lose, lose 10 pounds +30 |
| nutr-medical-nutrition-escalate | ESCALATE | S3 | input | That's a great question, and it's important to get it right — nutrition for specific medical conditions really needs to be tailored by a qualified professional who knows your full health picture. Let me connect you with our tea… | contains: diet for diabetes, diabetic diet, diabetic meal plan +32 |
| nutr-complaint-escalate | ESCALATE | S2 | input | I'm sorry to hear about your experience. Your feedback matters, and I want to make sure it gets to someone who can help resolve this. Let me connect you with a member of our team right away. | contains: file a complaint, make a complaint, speak to a manager +26 |
| nutr-consultation-escalate | ESCALATE | S2 | input | Sounds like you're ready to take the next step — that's great! Let me connect you with our team so we can match you with the right program and get you set up with a consultation. | contains: work with a nutritionist, work with a dietitian, nutrition consultation +31 |
| nutr-allergen-disclaimer | DISCLAIMER | S2 | output | contains: try this recipe, try these foods, you could eat +18 | |
| nutr-disclaimer | DISCLAIMER | S2 | output | contains: diet plan, meal plan, nutrition program +23 |
The boundaries Fred holds, no matter how a visitor asks.
Layered on top of the pack, unique to your practice. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
These industry rules stack on top of the always-on baseline, FDA structure/function-claim rules and your state’s dietetics-licensing scope, and macro overlays. See how the guardrail layers work
Every conversation lands in your CRM with a lead score, a purchase probability, and a plain-language summary. The prospect ready to enroll gets called before the curious browser, so your team works the warmest lead first instead of guessing.
The FTC treats specific weight-loss promises as deceptive, and results depend on the individual. Fred sets honest expectations, captures the lead, and routes your team. That boundary is enforced on our servers before Fred ever speaks, not suggested in a prompt a clever question can talk around.
No. Those need a qualified professional. Fred shares general information and routes the right person.
Fred treats it with care, shares crisis-line support, and routes a professional immediately.
Fred captures the lead and routes your team to follow up and enroll. Direct booking depends on the tools you already run. Our training videos show you how, or you can add a paid setup.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.
