Industries · Health, Beauty & Wellness
Fred for weight-loss & wellness.
Answer program questions around the clock. Configure guardrails for your business and reserve professional decisions for your team.
Book the consult. Promise nothing false.
Someone asks how your program works, what results look like, and whether it’s right for them. Fred answers honestly, captures the lead, and routes your team, while specific weight-loss promises, medical claims, and condition-specific questions go straight to a professional.
What Fred does
- Answers program and general wellness questions
- Captures consultation and enrollment leads, 24/7
- Routes your team to follow up and close
- Escalates medical and eating-disorder concerns fast
When Fred hands off to you
- A medical condition or medication question
- Anything that sounds like disordered eating
- A request for a guaranteed pounds-lost number
- A prospect ready to enroll
What Fred won’t do
- Promise specific or rapid weight loss
- Claim a program treats or cures a disease
- Give a plan for a diagnosed condition without a referral
Built for FTC weight-loss rules. Every promise stays honest and every medical question goes to your team.
Doors are locked. Fred’s still booking consults.
Talk to Fred.
Server-side guardrails
Example rules to review and configure for your deployment.
Nutrition sits right against medical claims, disordered eating, and weight-loss promises the FTC watches closely. The panel below illustrates industry rules, custom rules, and intended boundaries. Configured checks target recognized patterns; they can miss context or flag harmless content. Confirm the active rules and test them for your deployment. Example messages are illustrative and must be adapted to your services and escalation workflow.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.nutrition
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| nutr-emergency | ESCALATE | S4 | input | If you're having a severe allergic reaction — difficulty breathing, throat swelling, hives spreading — call your local emergency number (911 in the US) right away and use your epinephrine auto-injector if you have one. If you'r… | contains: throat closing, throat is swelling, throat swelling +28 |
| nutr-no-disease-claims | DENY | S3 | output | I'm not able to make claims about treating, curing, or preventing specific diseases — that crosses into medical territory that requires proper clinical evidence and FDA authorization. What I can share is general information abo… | contains: cures, cure for, cure your +39 |
| nutr-no-weight-guarantees | DENY | S3 | output | I want to keep things honest — I can't make specific weight loss promises because results depend on so many individual factors. What I can help with is sharing information about sustainable, evidence-based approaches to nutriti… | contains: guaranteed weight loss, guarantee you'll lose, lose 10 pounds +30 |
| nutr-medical-nutrition-escalate | ESCALATE | S3 | input | That's a great question, and it's important to get it right — nutrition for specific medical conditions really needs to be tailored by a qualified professional who knows your full health picture. Let me connect you with our tea… | contains: diet for diabetes, diabetic diet, diabetic meal plan +32 |
| nutr-complaint-escalate | ESCALATE | S2 | input | I'm sorry to hear about your experience. Your feedback matters, and I want to make sure it gets to someone who can help resolve this. Let me connect you with a member of our team right away. | contains: file a complaint, make a complaint, speak to a manager +26 |
| nutr-consultation-escalate | ESCALATE | S2 | input | Sounds like you're ready to take the next step — that's great! Let me connect you with our team so we can match you with the right program and get you set up with a consultation. | contains: work with a nutritionist, work with a dietitian, nutrition consultation +31 |
| nutr-allergen-disclaimer | DISCLAIMER | S2 | output | contains: try this recipe, try these foods, you could eat +18 | |
| nutr-disclaimer | DISCLAIMER | S2 | output | contains: diet plan, meal plan, nutrition program +23 |
Hard limits
Intended boundaries for the configured rules. Detection and handoff are not guaranteed.
- Do not claim a food or plan treats, cures, or prevents a disease
- Do not promise specific, rapid, or guaranteed weight loss
- Configure routing for medical-nutrition and eating-disorder concerns to a qualified professional or crisis line
- Do not build a meal plan for a diagnosed condition without a referral
Your custom rules
Layered on top of the pack, unique to your practice. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKtopics outside your scope of practice
- WARNbefore any specific calorie or macro target is given
- LOGwhen someone asks about a specific program by name
These industry rules stack on top of the always-on baseline, FDA structure/function-claim rules and your state’s dietetics-licensing scope, and macro overlays. See how the guardrail layers work
Know which lead to call back first.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. For example, your team can prioritize the prospect ready to enroll. Delivery depends on your configuration and the receiving system.
Weight-loss & wellness questions.
Why won’t Fred promise I’ll lose a certain amount?
The FTC treats specific weight-loss promises as deceptive, and results depend on the individual. Fred sets honest expectations, captures the lead, and routes your team. Configure and test the relevant rules; checks can miss phrasing or context.
Can Fred give advice for my medical condition or medication?
No. Those need a qualified professional. Fred shares general information and routes the right person.
What if someone shows signs of disordered eating?
Configured patterns can surface resource messages and request team attention. Detection can miss context, and a notification does not guarantee receipt or response. For urgent help, contact the appropriate emergency or specialist service directly; do not wait for this chat.
Can it enroll someone?
Fred captures the lead and routes your team to follow up and enroll. Direct booking depends on the tools you already run. Our training videos show you how, or you can add a paid setup.
Answer every prospect. Promise nothing false.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.