Integrations
Phase one, the name is in your CRM while the visitor is still on your site. Phase two, the lead score, purchase probability, intent, and transcript arrive automatically. No copy-paste, no morning export.
Fred delivers in two phases on purpose. Speed first, because leads contacted within five minutes convert at many times the rate of leads contacted an hour later. Depth second, because your reps should know who they are calling before they dial.
Native connectors where it matters, webhooks for everything else. If your system can receive a webhook, Fred can feed it.
Edition Packs bundle your CRM and your industry into one setup: intents, field mappings, qualifying questions, tags, and guardrails configured together. Pick your CRM, pick your trade, and Fred arrives knowing the job.
Talk to Fred.
Most bots score leads by which page someone landed on. When Fred is the one doing the navigating, the browser URL means nothing. Fred scores what was surfaced and what the visitor did with it: buying language, content engagement, and the interaction between them.
The moment a visitor shares contact details with consent, Fred sends name, contact info, and conversation context to your CRM or webhook endpoint. It typically lands in seconds, fast enough to trigger an instant SMS or email acknowledgment while they are still on your site.
When the session ends, Fred sends the full intelligence package: lead score with the signal breakdown, purchase probability with contributors, detected intent, sentiment, urgency, a summary, and the transcript. Phase one and phase two records are correlated by session ID so your CRM stitches them together cleanly.
Webhooks are cryptographically signed so your systems can verify they genuinely came from Fred, with built-in verification, queuing, and multi-destination routing for dependable delivery. The generic webhook works with any endpoint that accepts a POST.
Google Calendar and Outlook Calendar connect over OAuth, with round-robin team scheduling and service account support for enterprise setups. Our training videos walk you through connecting them, or add a paid setup and we configure it for you.
When a conversation needs a person, Fred hands off the way you configure it, to Slack, email, or SMS, with the context attached. The visitor is not left re-explaining themselves to your team.
Yes. Every install can stack custom rules on top of the industry and regional packs, and Edition Packs auto-configure intents, field mappings, qualifying questions, and tags for your CRM and trade in one step.
Go live in about 20 minutes with training videos, or add a paid setup and we wire the connectors for you. Either way, the next lead arrives scored.