Fred for healthcare.
Answer patient questions and book visits around the clock, an AI agent that never diagnoses, never prescribes, and always escalates to your licensed team.
Answer the patient. Never cross the line.
Fred is an AI voice and chat agent for healthcare practices. It answers patient questions, books and reschedules visits, and captures leads around the clock, while never diagnosing, prescribing, or stepping on your licensed team.
Patients ask questions at all hours: what you treat, what you accept, when you can see them. The practice that answers books the visit. But an AI that improvises a medical answer is a liability no practice can carry. Fred answers what it should, books the appointment, and refuses to give medical advice, every single time.
What Fred does
- Answers hours, location, services, and what you accept
- Explains your offerings in plain language
- Captures new-patient leads and appointment requests
- Routes each request to the right department, 24/7
When Fred hands off to you
- A visitor describes an emergency or worsening symptoms
- Anyone asks for medical advice or a diagnosis
- Crisis or self-harm language, with 988 surfaced
- A patient asks to speak with a provider
What Fred won’t do
- Diagnose conditions or interpret lab results
- Prescribe or recommend treatments
- Replace a clinician’s judgment
Built for healthcare workflows, with PII handling and consent capture you can configure. Not a substitute for your own HIPAA obligations.
Pick your specialty.
Each specialty runs its own compliance pack, tuned to how that practice talks and what it must never say. These are pre-configured and ready today.
Your front desk handles people. Fred handles the questions.
Talk to Fred.
Know which patient to call back first.
Every conversation lands in your system with a score, a purchase probability, and a plain-language summary. The new patient ready to book gets called before the person still comparing. Your front desk works the warmest lead first instead of guessing.
Healthcare questions.
Will Fred give medical advice?
No. Fred cannot diagnose, prescribe, or interpret results. Those boundaries are enforced in code before Fred ever speaks, not suggested in a prompt a clever question can talk around. It answers logistics and routes anything clinical to your team.
What happens if someone describes an emergency?
Fred escalates to a human the way you configure it, and surfaces the 988 crisis line for self-harm language. It does not try to triage or reassure. The dangerous conversation reaches a person, fast.
Is Fred HIPAA compliant?
Fred is built for healthcare workflows, with PII handling and consent capture you control. HIPAA compliance depends on a signed BAA and how you configure your deployment. Our training videos walk you through the settings, or you can add a paid setup if you’d rather we handle it. We say built for healthcare, not HIPAA certified, on purpose.
Can Fred book appointments?
Fred captures new-patient details and appointment requests and hands them to your team or CRM in seconds. Direct calendar booking depends on the scheduling tools you already run. Our training videos show you how to connect them, or you can add a paid setup.
Answer every patient. Stay in your lane.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.