Fred for pool & spa.
Book service, repairs, and seasonal openings, capture equipment and chemistry questions, and qualify renovations around the clock, an AI agent that fills the route without tying up your office.
Every call, captured and routed.
The pool turns green the week of a party, or a pump quits at the start of the season. Fred answers, captures the pool type, size, and equipment, and books the visit, while renovations and new builds get qualified and routed without tying up your office.
What Fred does
- Answers hours, service area, and the services you offer
- Books weekly service, openings, closings, and equipment repair
- Captures pool type, size, and equipment
- Qualifies renovations and new builds
When Fred hands off to you
- A safety emergency or an electrical-near-water hazard
- Pricing changes, change orders, or scope adjustments
- A complaint, warranty claim, or property-damage dispute
- Anyone asking to speak with a person
What Fred won’t do
- Give specific chemical dosing instructions over chat
- Promise a final price sight-unseen
- Guarantee water-chemistry results remotely
Pre-configured for pool and spa: weekly service, seasonal openings and closings, equipment repair, renovations, and new builds.
Green pool, big party. Fred books the visit.
Talk to Fred.
Server-side guardrails
The guardrails you manage in the admin, enforced before Fred replies.
Every pool and spa deployment runs the Home Services & Construction pack. This is the compliance panel you manage in the admin: the industry pack automation, your own custom rules, and the hard limits Fred holds no matter how it’s asked. All of it is enforced in code before a word reaches the visitor. Not a suggestion in a prompt a clever question can talk around.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.home-services
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| home-safety-escalate | ESCALATE | S4 | input | This sounds like it could be dangerous. If there’s an active gas leak, electrical hazard, or structural failure, leave the area and call 911 or your utility company. Let me also connect you with our team immediately. | contains: gas leak, smell gas, sparking wires +12 |
| home-no-hazardous-instructions | DENY | S4 | input | For safety, I can’t provide step-by-step instructions for work that requires licensed professionals. This work involves permits, inspections, and safety requirements. Let me connect you with a licensed contractor instead. | contains: rewire, gas line, electrical panel +14 |
| home-no-guarantees | DENY | S3 | output | We stand behind our work, but specific warranty terms and guarantees are provided in writing by our licensed team. Let me connect you for details. | contains: lifetime guarantee, guaranteed fix +10 |
| home-no-scope-changes | DENY | S3 | input | Scope changes, pricing adjustments, and change orders need to be handled directly with your project manager in writing. Let me connect you. | contains: change the scope, add this to the job +10 |
| home-complaint-escalate | ESCALATE | S2 | input | I understand your concern. Let me connect you with our management team who can review the situation and make it right. | contains: work is defective, poor workmanship +12 |
| home-estimate-escalate | ESCALATE | S2 | input | Let me connect you with our team to get a free estimate scheduled. We’ll send someone out to assess the job and provide accurate pricing. | contains: get an estimate, schedule a quote +14 |
| home-disclaimer | DISCLAIMER | S2 | output | Licensed contractors perform all regulated work. Permit requirements and licensing vary by jurisdiction. Verify your contractor’s license at your state licensing board. | contains: permit, license, contractor +11 |
Hard limits
The boundaries Fred holds, no matter how a visitor asks.
- Never gives DIY instructions for electrical, gas, structural, or asbestos work
- Always says regulated work requires a licensed contractor
- Never guarantees a lifetime fix or warranty
Your custom rules
Layered on top of the pack, unique to your business. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKoff-topic requests that aren’t your business
- WARNbefore anyone is quoted a price over chat
- LOGwhen a visitor mentions a competitor by name
These industry rules stack on top of the always-on baseline, your region’s privacy and crisis rules, and macro overlays. See how the guardrail layers work
Know which job to call back first.
Every conversation lands in your CRM with a lead score, a purchase probability, and a plain-language summary. The renovation and the recurring service contract get called before the one-time chemical question, so your team works the highest-value job first instead of guessing.
Pool and spa questions.
Will Fred tell someone how to balance their water?
No. Fred won’t give specific chemical dosing instructions over chat. It captures the problem and books a service visit so your tech balances the water safely.
Can Fred book recurring service?
Yes. Fred captures the pool type, size, and the cadence the customer wants and routes it so your office can lock in the weekly or biweekly route.
Will Fred quote a price for a repair or renovation?
Fred explains how your pricing works and qualifies the job, but it won’t commit to a final number sight-unseen. It books the visit so you price the real pool.
Does it handle renovations and new builds?
Yes. Renovations and new builds are qualified separately and flagged as higher-value leads so they reach the right person quickly.
Book every pool call. Stay in your lane.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.