Industries · Real Estate & Property
Answer customer questions, capture moves, and book your coordinators around the clock, an AI agent that fills the calendar and never quotes a binding price or hides a fee.
Someone planning a move wants a ballpark, your availability, and what’s involved, often late at night. Fred answers the general questions, captures the move details, and books your coordinator, while binding estimates, valuation coverage, and claims stay with your team.
Pre-configured for movers and relocation services: local and long-distance inquiries, general ranges, and scheduling; binding estimates and claims handled by your team.
Talk to Fred.
Server-side guardrails
Movers win on trust, and the fastest way to lose it is a binding price a chat had no business quoting. This is the compliance panel you manage in the admin: the industry pack automation, your own custom rules, and the hard limits Fred holds no matter how it’s asked. All of it is enforced on our servers before a word reaches the visitor. Not a suggestion in a prompt a clever question can talk around.
Pack rules enforced in addition to baseline protections.industry.moving-relocation
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| moving-emergency | ESCALATE | S4 | input | If anyone is hurt or there's an active emergency — call 911 immediately. For a gas leak, evacuate the area and call your gas utility's emergency line. For a vehicle accident, move to safety first, then call 911 and exchange inf… | contains: accident during move, truck accident, moving truck crash +35 |
| moving-no-binding-estimate | DENY | S3 | output | I can share general pricing ranges and factors that affect moving costs, but I'm not able to provide a binding estimate or guaranteed price — federal regulations require that binding estimates be based on a physical or virtual… | contains: your move will cost, your total will be, the price is +25 |
| moving-no-valuation-advice | DENY | S3 | output | Valuation and liability coverage for your move involves important decisions that depend on your specific shipment and personal circumstances. I can explain the general difference between the valuation options, but for specific… | contains: you should choose full value, I recommend full value, full value protection is better +19 |
| moving-damage-claims-escalate | ESCALATE | S2 | input | I'm sorry about the damage to your belongings — that's frustrating, and I want to help you get this resolved. Let me connect you with our claims team right away. A few things that will help the process: document the damage with… | contains: damaged my furniture, damaged my belongings, damaged during the move +31 |
| moving-complaint-escalate | ESCALATE | S2 | input | I'm sorry you're dealing with this — I want to make sure your concern gets to the right person. Let me connect you with our management team who can review your situation and work toward a resolution. If you feel your rights as… | contains: file a complaint, make a complaint, speak to a manager +38 |
| moving-quote-escalate | ESCALATE | S2 | input | Great — let me connect you with our moving coordinator! They'll ask a few questions about your move (origin, destination, home size, any specialty items) and can schedule a survey to get you an accurate estimate. If you already… | contains: get a quote, get an estimate, free quote +45 |
| moving-disclaimer | DISCLAIMER | S2 | output | contains: estimated cost, estimated range, approximate cost +16 |
The boundaries Fred holds, no matter how a visitor asks.
Layered on top of the pack, unique to your moving company. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
These industry rules stack on top of the always-on baseline, your region’s consumer and carrier rules, and macro overlays. See how the guardrail layers work
Every conversation lands in your CRM with a lead score, a purchase probability, and a plain-language summary. The customer with a firm move date gets routed before the someday-maybe inquiry, so your coordinators work the bookable lead first instead of guessing.
No. Binding estimates depend on an in-person or detailed survey and come from your team. Fred shares general ranges and the factors that affect cost, then books your coordinator. That boundary is enforced on our servers before Fred ever speaks, not suggested in a prompt a clever question can talk around.
No. Valuation and liability coverage are important decisions handled by your team. Fred explains generally and routes the decision to a coordinator.
Fred treats damage and loss with care, captures the details, and routes the claim to the right person on your team rather than trying to settle it in chat.
Fred captures the move details and routes or books your coordinator in seconds. Direct calendar booking depends on the tools you run. Our training videos show you how to connect them, or you can add a paid setup.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.
