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Fred for public sector & nonprofit.

Answer residents and supporters around the clock, an AI agent that points people to the right office and captures the request, and never makes an official call or takes a payment it shouldn’t.

Serve everyone. Never overstep.

Public service runs on trust, and trust breaks the moment an answer oversteps. An official determination Fred isn’t allowed to make, a donor name it shouldn’t share, a card taken in a chat box, each one is a liability. Fred answers the general questions, captures the request or the gift with a clean summary, and routes the rest to the right people, every single time. Official decisions, emergencies, and payments stay where they belong.

What Fred does

  • Answers program, process, and giving questions
  • Captures requests, donations, and volunteers, 24/7
  • Routes residents and supporters to the right people
  • Escalates emergencies and incidents fast

When Fred hands off

  • Any official determination or decision
  • An emergency or security incident
  • A donation, dues, or card payment
  • A FOIA, records, or transparency request

What Fred won’t do

  • Decide eligibility, permits, or code
  • Take a card or guarantee a tax deduction
  • Share donor, member, or controlled information

Built for FOIA and open-records law on the government side, and IRS giving rules and state charitable-solicitation law on the nonprofit side.

Pick your specialty.

Each specialty runs its own compliance pack, tuned to the rules that organization lives under and what it must never say. These are pre-configured and ready today.

Office is closed. Fred’s still helping.

Talk to Fred.

Know which request to handle first.

Every conversation lands in your system with a score, an intent read, and a plain-language summary. The applicant ready to file or the supporter ready to give gets surfaced first. Your team works the warmest request instead of guessing.

Public sector & nonprofit questions.

Why won’t Fred make official decisions or take payments?

Official determinations on eligibility, permits, and code belong to the right office, and donations and dues belong on your secure giving page, never a chat box. Fred answers the general questions and routes the rest. That boundary is enforced on our servers before Fred ever speaks, not suggested in a prompt a clever question can talk around.

What happens in an emergency or crisis?

Fred points to 911 immediately for danger and to the 988 Suicide & Crisis Lifeline for crisis support, flags it for staff, and never tries to handle the situation on its own.

Does Fred protect resident and donor information?

Yes. Fred won’t accept controlled or classified information, won’t share donor or member records, and routes records requests to the right officer on the clock.

Does each specialty get its own rules?

Yes. Government specialties run the government pack and nonprofit specialties run the nonprofit pack, and every install can add its own custom rules on top in the admin.

Answer everyone. Route the request.

Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.