Fred for funeral & memorial services.
Families often research care outside office hours. Fred can explain published options and capture requests for your team. Pricing, authorizations, and arrangements stay with your funeral professionals.
Answer the family. Never add to the weight.
Fred is an AI voice and chat agent for funeral homes and memorial providers. It answers arrangement, pricing, and pre-planning questions with care, and captures inquiries 24/7.
Families need clear information and a way to reach a person. Fred is designed to answer gently and support director intake. Configure boundaries for prices, arrangements, and sensitive questions, and test the escalation workflow. Do not rely on chat for emergency assistance.
What Fred does
- Answers gently, any hour, at their pace
- Explains services, options, and what to expect
- Connects families to a director right away
- Routes a grief crisis to support immediately
When Fred hands off
- A family ready to arrange a service
- Any authorization, paperwork, or payment
- A specific or itemized pricing question
- A grieving family in crisis
What Fred won’t do
- Finalize arrangements or take a payment
- Quote a firm price outside the legal price list
- Rush, pressure, or claim embalming is required
Built for the FTC Funeral Rule and state funeral-board law. Every family gets an itemized price list and a real director. The care stays human.
Pick your specialty.
Each specialty runs the death-care guardrail pack, tuned to the FTC Funeral Rule, state law, and the dignity every family deserves. Confirm the available pack and settings during setup.
Loss doesn’t keep hours. Fred answers.
Talk to Fred.
Reach every family, fast.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. Delivery depends on your configuration and the receiving system.
Death care questions.
Will Fred ever feel cold to a grieving family?
Set Fred’s tone for patience and warmth, and configure a follow-up route to your team. Use rules to keep pricing commitments and arrangements with a funeral professional; test the conversation and handoff before launch.
Why won’t Fred quote a price?
The FTC Funeral Rule requires an itemized General Price List so families can compare with no hidden fees. Fred won’t give a firm number, it explains that a director or counselor provides the full list and connects them.
What happens if someone in crisis reaches out?
Configured patterns can surface resource messages and request team attention. Detection can miss context, and a notification does not guarantee receipt or response. For urgent help, contact the appropriate emergency or specialist service directly; do not wait for this chat.
Does each specialty get its own rules?
Yes. Each specialty runs the death-care compliance pack, and every install can add its own custom rules on top in the admin.
Answer every family. With care.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.