Fred Everywhere
Fred for your website, phone and SMS.
Add phone and SMS to Fred Cloud. Review feature availability, content sources, supported controls and integration requirements for each channel.
Three channels. One Fred.
Add phone and SMS to Cloud or Cloud Pro for $100 per month. Carrier usage is billed separately through your connected provider account. Confirm usage rates and any phone-number charges with your provider.
Website
- Voice and text conversations in the Fred widget
- Content grounding and lead scoring
- Included with every Fred Cloud plan
Phone
- Provide business content for phone conversations
- Your Twilio number and account remain yours
- Review supported checks and responses for calls
SMS
- Continue customer conversations by text
- Review content and conversation fields supported for SMS
- Managed as part of the Fred Everywhere add-on
Review your channel setup.
Fred Everywhere adds channels to your Cloud subscription. Confirm what each channel supports and how its content, controls and handoff fit your business before launch.
Channel controls
- Review supported patterns and responses for each channel
- Define how your team handles missed detections
Conversation context
- Confirm the fields and summaries available for each channel
- Use available signals alongside the visitor’s request
Setup requirements
- Review the content sources used by each channel
- Confirm provider accounts, integrations and setup work
More ways for customers to reach your business.
Talk to Fred.
For the person who asks how.
Can I buy Fred Everywhere today?
Yes. Fred Everywhere is available as a $100 per month add-on to Fred Cloud or Fred Cloud Pro.
What channels are included?
Fred Everywhere adds phone and SMS to the website voice and text experience already included with Fred Cloud.
What should I review for each channel?
Confirm feature availability, content sources, supported checks, conversation fields and handoff requirements for your selected channels. Do not assume that a call, SMS exchange and website chat have identical features or responses.
Do I need Fred Cloud first?
Yes. Fred Everywhere requires an active Fred Cloud or Fred Cloud Pro plan. Review channel setup and provider requirements before adding it. See Cloud plans →
Put Fred on every channel.
Add phone and SMS to Fred Cloud today for $100 per month.