Everything Fred can do.
Fred is modular. Start with chat and add voice, commerce, CRM, guardrails, or a knowledge base when you are ready. Here is the full set.
Conversation
- Real time voice using OpenAI or Gemini, natural and low latency
- Text chat across all four providers, no microphone needed
- Hybrid mode lets visitors choose voice or text, the recommended default
- Multi turn memory, multi persona dual voice, and an optional music bed that ducks during speech
Lead capture
- Two phase webhooks: contact in under a second, full context after the conversation
- Consent driven capture, GDPR and CCPA friendly
- Signed webhooks and field mapping to your CRM schema
Knowledge base
- Indexes your pages, posts, and products automatically
- Upload PDFs, Word, and Markdown, or index external URLs
- Answers come from your content, which keeps Fred from making things up
Analytics and transcripts
- Volume, duration, and engagement metrics
- 30+ intent categories with confidence, plus sentiment per conversation
- Revenue attribution and CSV exports
- Optional recording with transcription, PII redacted before storage
Security and administration
- Rate limiting, IP blocking, anomaly monitoring, encrypted key storage, HTTPS only
- One Command Center dashboard, a guided setup wizard, and scheduling with Smart Hours
- White label branding and multi site deployment
Escalation
Fred notifies your team when a conversation needs a human, and routes high priority topics like pricing, demos, or complaints to the right person without breaking the flow.
Keep reading.
See it all in action.
Get Fred on your site, or ask the Fred in the corner what he can do.