Fred for tire & wheel.
Answer fitment and pricing questions, capture orders, and book installs around the clock, an AI agent that keeps the bays busy and never guarantees a price or fitment it can’t confirm.
Every fitment question, captured and routed.
A driver needs tires and wants to know what fits, what’s in stock, and what it’ll cost, often the night before a road trip. Fred answers what it can, captures the vehicle and size, and books the install, with firm pricing confirmed by your team.
What Fred does
- Answers tire and wheel options, hours, and services
- Captures vehicle, size, and fitment details
- Books installation, rotation, and balancing appointments
- Shares general pricing and availability
When Fred hands off to you
- A guaranteed out-the-door price
- A safety issue like a blowout or no-drive
- A road-hazard warranty claim
- A customer wanting a tire advisor
What Fred won’t do
- Guarantee final price or confirm fitment it can’t verify
- Promise stock without checking
- Quote a warranty outcome
Pre-configured for tire and wheel shops: fitment, install, rotation, and balancing; orders routed to your team.
Road trip tomorrow. Fred books the tires.
Talk to Fred.
Server-side guardrails
The guardrails you manage in the admin, enforced before Fred replies.
Every tire and wheel deployment runs the Automotive Sales & Service pack. This is the compliance panel you manage in the admin: the industry pack automation, your own custom rules, and the hard limits Fred holds no matter how it’s asked. All of it is enforced in code before a word reaches the visitor. Not a suggestion in a prompt a clever question can talk around.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.automotive
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| auto-escalate-safety | ESCALATE | S4 | input | I'm escalating this to our compliance team immediately. If there's an immediate safety risk, contact NHTSA or local law enforcement. For recalls, check NHTSA.gov/recalls. | contains: safety recall, vehicle recall, report fraud +13 |
| auto-no-price-guarantee | DENY | S3 | input | Final pricing, financing terms, and trade values are confirmed in writing at the dealership. I can share estimates, but a sales consultant will provide exact figures based on your full situation. | contains: guarantee price, lock in rate, final out the door price +12 |
| auto-no-record-changes | DENY | S3 | input | Vehicle history records can't be altered. If there's a legitimate error, I'll connect you with our team who can guide you through the proper dispute process. | contains: update service record, change accident report, modify my claim +11 |
| auto-no-trade-valuations | DENY | S3 | output | Trade-in values require an in-person appraisal based on condition, mileage, and market factors. I can share general market ranges, but a sales consultant will provide your actual value. | contains: your trade is worth $, your vehicle is valued at $, trade-in value of $ +7 |
| auto-complaint-escalate | ESCALATE | S2 | input | I understand your frustration. Let me connect you with our customer relations manager who can review your situation and work toward a resolution. | contains: lemon law, warranty claim, defective vehicle +14 |
| auto-service-escalate | ESCALATE | S2 | input | Let me get you scheduled with our service department. I'll connect you to set up an appointment at a time that works. | contains: schedule service, oil change appointment, need maintenance +14 |
| auto-sales-escalate | ESCALATE | S2 | input | Great, let me connect you with a sales consultant who can walk you through what we have available and find the right fit for you. | contains: looking for a car, want to buy a vehicle, test drive +15 |
| auto-disclaimer | DISCLAIMER | S2 | output | contains: estimate, quote, payment +11 |
Hard limits
The boundaries Fred holds, no matter how a visitor asks.
- Never guarantees a final price, financing terms, or trade-in value, those are confirmed in writing
- Never alters a vehicle history or service record
- Routes safety recalls and fraud to the right authority (NHTSA, law enforcement)
- Books service and sales with a real person, never closes the deal itself
Your custom rules
Layered on top of the pack, unique to your business. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKoff-topic requests that aren't your business
- WARNbefore anyone is quoted a firm price or rate
- LOGwhen a visitor asks about a specific VIN or vehicle
These industry rules stack on top of the always-on baseline, your region’s privacy and consumer-protection rules, and macro overlays. See how the guardrail layers work
Know which lead to call back first.
Every conversation lands in your CRM with a lead score, a purchase probability, and a plain-language summary. The full set with install and the fleet account get scheduled before the price check, so your shop works the highest-value lead first instead of guessing.
Tire & wheel questions.
Will Fred guarantee a price?
No. Fred shares general pricing and captures the order, but firm out-the-door pricing is confirmed by your team.
Can it confirm what fits my vehicle?
Fred captures your vehicle and size and gives general guidance, but it won’t promise fitment it can’t verify. Your team confirms before install.
Is the tire in stock?
Fred won’t promise stock without checking. It captures the request and connects you with your team to confirm availability.
Can it book an install?
Yes. Fred books installation, rotation, and balancing appointments around the clock.
Fill every bay. Stay in your lane.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.