Fred for concrete & masonry.
Book pours and repairs, capture driveway, patio, and foundation questions, and qualify commercial flatwork around the clock, an AI agent that fills the estimate calendar without tying up your office.
Every estimate, captured and routed.
A cracked driveway or a new patio plan brings in a quote request after hours. Fred answers, captures the square footage and the scope, and books the estimate, while commercial flatwork and structural jobs get qualified and routed without tying up your office.
What Fred does
- Answers hours, service area, and the work you take on
- Books driveways, patios, walkways, and repairs
- Captures square footage and project scope
- Qualifies commercial flatwork and structural jobs
When Fred hands off to you
- Foundation or structural cracking concerns
- Pricing changes, change orders, or scope adjustments
- A complaint, warranty claim, or property-damage dispute
- Anyone asking to speak with a person
What Fred won’t do
- Promise a final price sight-unseen
- Diagnose a foundation or structural problem over chat
- Guarantee against cracking or settling
Pre-configured for concrete and masonry: driveways, patios, walkways, foundations, retaining walls, brick and block, and commercial flatwork.
Cracked driveway. Fred books the pour.
Talk to Fred.
Server-side guardrails
The guardrails you manage in the admin, enforced before Fred replies.
Every concrete and masonry deployment runs the Home Services & Construction pack. This is the compliance panel you manage in the admin: the industry pack automation, your own custom rules, and the hard limits Fred holds no matter how it’s asked. All of it is enforced in code before a word reaches the visitor. Not a suggestion in a prompt a clever question can talk around.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.home-services
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| home-safety-escalate | ESCALATE | S4 | input | This sounds like it could be dangerous. If there’s an active gas leak, electrical hazard, or structural failure, leave the area and call 911 or your utility company. Let me also connect you with our team immediately. | contains: gas leak, smell gas, sparking wires +12 |
| home-no-hazardous-instructions | DENY | S4 | input | For safety, I can’t provide step-by-step instructions for work that requires licensed professionals. This work involves permits, inspections, and safety requirements. Let me connect you with a licensed contractor instead. | contains: rewire, gas line, electrical panel +14 |
| home-no-guarantees | DENY | S3 | output | We stand behind our work, but specific warranty terms and guarantees are provided in writing by our licensed team. Let me connect you for details. | contains: lifetime guarantee, guaranteed fix +10 |
| home-no-scope-changes | DENY | S3 | input | Scope changes, pricing adjustments, and change orders need to be handled directly with your project manager in writing. Let me connect you. | contains: change the scope, add this to the job +10 |
| home-complaint-escalate | ESCALATE | S2 | input | I understand your concern. Let me connect you with our management team who can review the situation and make it right. | contains: work is defective, poor workmanship +12 |
| home-estimate-escalate | ESCALATE | S2 | input | Let me connect you with our team to get a free estimate scheduled. We’ll send someone out to assess the job and provide accurate pricing. | contains: get an estimate, schedule a quote +14 |
| home-disclaimer | DISCLAIMER | S2 | output | Licensed contractors perform all regulated work. Permit requirements and licensing vary by jurisdiction. Verify your contractor’s license at your state licensing board. | contains: permit, license, contractor +11 |
Hard limits
The boundaries Fred holds, no matter how a visitor asks.
- Never gives DIY instructions for electrical, gas, structural, or asbestos work
- Always says regulated work requires a licensed contractor
- Never guarantees a lifetime fix or warranty
Your custom rules
Layered on top of the pack, unique to your business. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKoff-topic requests that aren’t your business
- WARNbefore anyone is quoted a price over chat
- LOGwhen a visitor mentions a competitor by name
These industry rules stack on top of the always-on baseline, your region’s privacy and crisis rules, and macro overlays. See how the guardrail layers work
Know which job to call back first.
Every conversation lands in your CRM with a lead score, a purchase probability, and a plain-language summary. The full driveway replacement and the commercial flatwork job get called before the small crack-repair question, so your team works the highest-value job first instead of guessing.
Concrete and masonry questions.
Will Fred quote a price per square foot?
Fred explains how your pricing works and captures the square footage and scope, but it won’t commit to a final number sight-unseen. It books the estimate so you price the real site.
What about a foundation crack?
Fred flags foundation and structural concerns and routes them to your team. It won’t diagnose a structural problem over chat or tell a homeowner it’s nothing to worry about.
Can Fred guarantee the concrete won’t crack?
No. Fred won’t guarantee against cracking or settling. It captures the project and books the estimate so your team can set the right expectations in person.
Does it handle commercial flatwork?
Yes. Commercial flatwork and structural jobs are qualified separately and flagged as higher-value leads so they reach the right estimator quickly.
Book every concrete estimate. Stay in your lane.
Go live in about 20 minutes. Or ask Fred a question right now, it is in the corner of this page.