Fred for flooring.
Book in-home measures and installs, capture material and room questions, and qualify whole-home and commercial jobs around the clock, an AI agent that fills the measure calendar without tying up your showroom.
Every measure, captured and routed.
A customer wants new floors through the whole main level and starts shopping after hours. Fred answers, captures the rooms, the square footage, and the material they’re after, and books the in-home measure, while commercial and multi-room jobs get qualified and routed without tying up your showroom.
What Fred does
- Answers hours, service area, and materials you carry
- Books in-home measures and consultations
- Captures rooms, square footage, and material preference
- Qualifies commercial and multi-room installs
When Fred hands off to you
- Subfloor damage, water, or mold the customer mentions
- Pricing changes, change orders, or scope adjustments
- A complaint, warranty claim, or property-damage dispute
- Anyone asking to speak with a person
What Fred won’t do
- Promise a final price sight-unseen
- Guarantee a material over a subfloor it hasn’t seen
- Advise on structural subfloor repair
Pre-configured for flooring: hardwood, luxury vinyl, tile, carpet, refinishing, in-home measures, and commercial installs.
New floors start with a measure. Fred books it.
Talk to Fred.
Server-side guardrails
Example rules to review and configure for your deployment.
Every flooring deployment runs the Home Services & Construction pack. The panel below illustrates industry rules, custom rules, and intended boundaries. Configured checks target recognized patterns; they can miss context or flag harmless content. Confirm the active rules and test them for your deployment. Example messages are illustrative and must be adapted to your services and escalation workflow.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.home-services
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| home-safety-escalate | ESCALATE | S4 | input | This sounds like it could be dangerous. If there’s an active gas leak, electrical hazard, or structural failure, leave the area and call 911 or your utility company. Please contact our team directly through the published support channel. | contains: gas leak, smell gas, sparking wires +12 |
| home-no-hazardous-instructions | DENY | S4 | input | For safety, I can’t provide step-by-step instructions for work that requires licensed professionals. This work involves permits, inspections, and safety requirements. Let me connect you with a licensed contractor instead. | contains: rewire, gas line, electrical panel +14 |
| home-no-guarantees | DENY | S3 | output | We stand behind our work, but specific warranty terms and guarantees are provided in writing by our licensed team. Let me connect you for details. | contains: lifetime guarantee, guaranteed fix +10 |
| home-no-scope-changes | DENY | S3 | input | Scope changes, pricing adjustments, and change orders need to be handled directly with your project manager in writing. Let me connect you. | contains: change the scope, add this to the job +10 |
| home-complaint-escalate | ESCALATE | S2 | input | I understand your concern. Let me connect you with our management team who can review the situation and make it right. | contains: work is defective, poor workmanship +12 |
| home-estimate-escalate | ESCALATE | S2 | input | Let me connect you with our team to get a free estimate scheduled. We’ll send someone out to assess the job and provide accurate pricing. | contains: get an estimate, schedule a quote +14 |
| home-disclaimer | DISCLAIMER | S2 | output | Licensed contractors perform all regulated work. Permit requirements and licensing vary by jurisdiction. Verify your contractor’s license at your state licensing board. | contains: permit, license, contractor +11 |
Hard limits
Intended boundaries for the configured rules. Detection and handoff are not guaranteed.
- Do not give DIY instructions for electrical, gas, structural, or asbestos work
- Configure reminders to use licensed professionals for regulated work
- Do not guarantee a lifetime fix or warranty
Your custom rules
Layered on top of the pack, unique to your business. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKoff-topic requests that aren’t your business
- WARNbefore anyone is quoted a price over chat
- LOGwhen a visitor mentions a competitor by name
These industry rules stack on top of the always-on baseline, your region’s privacy and crisis rules, and macro overlays. See how the guardrail layers work
Know which job to call back first.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. Delivery depends on your configuration and the receiving system.
Flooring questions.
Will Fred quote a price per square foot?
Fred explains how your pricing works and captures the rooms and material, but it won’t commit to a final number sight-unseen. It books the in-home measure so you price the real space.
What if there’s water damage or a bad subfloor?
Fred flags subfloor, water, or mold concerns and routes them to your team rather than guessing. It won’t advise on structural subfloor repair over chat.
Can Fred help compare materials?
Fred can share the categories you carry, hardwood, luxury vinyl, tile, carpet, and capture what the customer is leaning toward, then book a consultation for the details.
Does it handle commercial jobs?
Yes. Commercial and large multi-room installs are qualified separately and flagged as higher-value leads so they reach the right estimator quickly.
Book every flooring measure. Stay in your lane.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.