Fred for handyman services.
Capture the long punch-list calls, book the small jobs, and route the licensed work around the clock. Configure guardrails for your business and reserve professional decisions for your team.
Every call, captured and routed.
Most handyman calls are a list: a door that sticks, a shelf to hang, a faucet that drips, a wall to patch. Fred captures the whole punch list, bundles it into one job, and books it, while anything that needs a licensed electrician or plumber gets flagged and routed instead.
What Fred does
- Answers hours, service area, and the work you take on
- Books repairs, mounting, assembly, drywall, doors, and small fixes
- Bundles multi-item punch lists into one visit
- Qualifies recurring property-maintenance accounts
When Fred hands off to you
- Anything that needs a licensed electrician or plumber
- Pricing changes, change orders, or scope adjustments
- A complaint, warranty claim, or property-damage dispute
- Anyone asking to speak with a person
What Fred won’t do
- Take on licensed electrical, gas, or structural work
- Promise a final price sight-unseen
- Guarantee a permanent fix
Pre-configured for handyman services: repairs, mounting and assembly, drywall and paint touch-ups, doors and locks, small fixes, multi-item punch lists, and recurring maintenance.
The list is long. Fred sorts it out.
Talk to Fred.
Server-side guardrails
Example rules to review and configure for your deployment.
Every handyman deployment runs the Home Services & Construction pack. The panel below illustrates industry rules, custom rules, and intended boundaries. Configured checks target recognized patterns; they can miss context or flag harmless content. Confirm the active rules and test them for your deployment. Example messages are illustrative and must be adapted to your services and escalation workflow.
Automated Guardrail Actions
Pack rules enforced in addition to baseline protections.industry.home-services
| Rule ID | Action | Severity | Phase | Message | Triggers |
|---|---|---|---|---|---|
| home-safety-escalate | ESCALATE | S4 | input | This sounds like it could be dangerous. If there’s an active gas leak, electrical hazard, or structural failure, leave the area and call 911 or your utility company. Please contact our team directly through the published support channel. | contains: gas leak, smell gas, sparking wires +12 |
| home-no-hazardous-instructions | DENY | S4 | input | For safety, I can’t provide step-by-step instructions for work that requires licensed professionals. This work involves permits, inspections, and safety requirements. Let me connect you with a licensed contractor instead. | contains: rewire, gas line, electrical panel +14 |
| home-no-guarantees | DENY | S3 | output | We stand behind our work, but specific warranty terms and guarantees are provided in writing by our licensed team. Let me connect you for details. | contains: lifetime guarantee, guaranteed fix +10 |
| home-no-scope-changes | DENY | S3 | input | Scope changes, pricing adjustments, and change orders need to be handled directly with your project manager in writing. Let me connect you. | contains: change the scope, add this to the job +10 |
| home-complaint-escalate | ESCALATE | S2 | input | I understand your concern. Let me connect you with our management team who can review the situation and make it right. | contains: work is defective, poor workmanship +12 |
| home-estimate-escalate | ESCALATE | S2 | input | Let me connect you with our team to get a free estimate scheduled. We’ll send someone out to assess the job and provide accurate pricing. | contains: get an estimate, schedule a quote +14 |
| home-disclaimer | DISCLAIMER | S2 | output | Licensed contractors perform all regulated work. Permit requirements and licensing vary by jurisdiction. Verify your contractor’s license at your state licensing board. | contains: permit, license, contractor +11 |
Hard limits
Intended boundaries for the configured rules. Detection and handoff are not guaranteed.
- Do not give DIY instructions for electrical, gas, structural, or asbestos work
- Configure reminders to use licensed professionals for regulated work
- Do not guarantee a lifetime fix or warranty
Your custom rules
Layered on top of the pack, unique to your business. No developer required.
The pack is the starting line, not the ceiling. Every deployment can add its own rules in the admin, block, warn, or just log on any phrase you choose, in either phase, with your own response message. They run right alongside the pack.
- BLOCKoff-topic requests that aren’t your business
- WARNbefore anyone is quoted a price over chat
- LOGwhen a visitor mentions a competitor by name
These industry rules stack on top of the always-on baseline, your region’s privacy and crisis rules, and macro overlays. See how the guardrail layers work
Know which job to call back first.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. Delivery depends on your configuration and the receiving system.
Handyman questions.
Can Fred handle a long list of small jobs?
Yes. Fred captures every item the customer mentions, bundles them into a single punch-list job, and books one visit so your day is planned before the truck rolls.
What happens when a job needs a licensed pro?
Fred recognizes work that requires a licensed electrician or plumber, says so plainly, and routes it instead of booking your handyman for work outside the scope.
Will Fred quote a price?
Fred explains how your pricing works, hourly, per-job, or per-visit, but it won’t commit to a final number sight-unseen. It books the visit so you price the real list.
Does it handle recurring maintenance accounts?
Yes. Fred qualifies property-manager and recurring-maintenance inquiries and routes them so you can lock in the ongoing work.
Capture every punch list. Stay in your lane.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.