Fred for travel & transportation.
Answer travelers and riders around the clock. Fred is designed not to guarantee fares or finalize bookings in conversation and can route decisions to your specialists.
Answer the traveler. Never cross the line.
Travel and transport run on questions that come at every hour and promises about price and timing that only your team can keep. A guaranteed fare Fred can’t honor is a complaint at the gate, and safety is never something to improvise. Fred answers what it should, captures the trip with a clean summary, and refuses to quote, book, or guess. Configured checks have detection limits; test them and monitor the results. The live decisions stay with your specialists.
What Fred does
- Answers destinations, services, and general questions
- Captures trips and support requests, 24/7
- Books specialists and routes bookings to your team
- Escalates safety and disruptions to a person fast
When Fred hands off to you
- A fare, quote, or refund request
- A live booking, change, or availability action
- A safety concern, emergency, or disruption
- A traveler ready to book with a specialist
What Fred won’t do
- Guarantee a fare, refund, or seat
- Book or change a reservation over chat
- Arrange rides for minors or handle hazmat shipping
Built for live pricing and safety-first operations. Every fare, booking, and safety call comes from your team.
Pick your specialty.
Each specialty runs its own guardrail pack, tuned to the rules that business lives under and its intended boundaries. Confirm the available pack and settings during setup.
Office is closed. Fred’s still working.
Talk to Fred.
Know which lead to call back first.
With an enabled integration, Fred can send lead scores and conversation summaries to your system. For example, your team can prioritize the traveler with firm dates. Delivery depends on your configuration and the receiving system.
Travel & transportation questions.
Why won’t Fred quote a fare or book over chat?
Fares and availability are live and change constantly, so a number or booking Fred can’t honor becomes a complaint at the gate. Fred captures the trip details and routes a specialist who works the real systems. Configure and test the relevant rules; checks can miss phrasing or context.
How does Fred handle safety and emergencies?
Configured patterns can surface resource messages and request team attention. Detection can miss context, and a notification does not guarantee receipt or response. For urgent help, contact the appropriate emergency or specialist service directly; do not wait for this chat.
What about disruptions, refunds, or lost items?
Fred routes disruptions, refund questions, and lost-item reports to someone who can actually access the booking or account, rather than guessing at options it can’t see.
Can it book a specialist?
Fred captures inquiry details and sends them through your configured handoff. Delivery timing depends on the integration and receiving system. Direct calendar booking depends on the scheduling tools you already run. Our training videos show you how to connect them, or you can add a paid setup.
Answer every traveler. Stay in your lane.
Choose a plan, configure Fred for your business, and test before launch. Or ask Fred a question in the corner of this page.