Talk to Fred
Field notes on conversational AI, compliance, and turning website visitors into customers.
Financial Services
A tax answer is professional advice the firm has to stand behind, and client data has its own statute. Here is the 2026 standard for an…
Read more →Healthcare & Medical
An intake assistant in behavioral health has to recognize a crisis and route it to a person instantly, protect the most sensitive data there is, and…
Read more →Healthcare & Medical
Drug counseling, protected health information, and controlled substances are the three jobs a pharmacy can least afford to hand a website. Here is the 2026 standard.
Read more →Healthcare & Medical
A clinic website that triages a symptom or weighs in on a drug is practicing veterinary medicine without a relationship to the patient. Here is the…
Read more →Travel & Transportation
Fares, refunds, and supplier protections are regulated terms your agency does not fully control, so the website should not state them. Here is the 2026 standard.
Read more →Retail & E-commerce
Ship dates, refunds, subscriptions, and product claims are all regulated promises, so your store is bound by what its site says. Here is the 2026 standard.
Read more →Health, Beauty & Wellness
Membership terms and fitness advice are both regulated speech, so your site is bound by what it tells a prospect. Here is the 2026 standard for…
Read more →Public Sector & Nonprofit
A government website answers in the government's voice, which means accessibility, records, and due process all attach to it. Here is the 2026 standard for agencies.
Read more →Automotive
When your dealership site quotes a payment or calls a used car covered, federal advertising and warranty law treats that as the store talking. Here is…
Read more →Professional & B2B
A candidate told the recruiting site about a disability and asked if their age was a problem. The bot screened them out. That exchange is a…
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