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Home Services & Construction

Guaranteed Savings and the 30% Credit: Two Numbers Your Website Can’t Promise

A homeowner asks the website how much solar will save and whether they get the 30% credit. The assistant answers with confidence, and both numbers are…

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Funeral & Memorial

The Funeral Rule Still Applies When a Bot Answers

A grieving family asks the website what cremation costs and whether embalming is required. The assistant answers wrong, and the Funeral Rule does not grade on…

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Financial Services

Under the FDCPA, Every Chat Is a ‘Communication’

Someone types a name and a balance into the website chat. The assistant confirms the account and offers a payoff. It just made a regulated communication…

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Professional & B2B

The Stamped-Opinion Problem on Your Architecture Firm’s Website

A homeowner asked the firm's website if a wall was load-bearing and whether the plan met code. The answers are professional opinions licensure does not let…

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Health, Beauty & Wellness

The Medical-Nutrition Line Your Website Quietly Steps Over

A visitor asked the website what diet would fix her diabetes and which supplements to take. The answers crossed into therapy that licensure reserves for clinicians.

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Healthcare & Medical

When Your Pet Care Website Starts Practicing Veterinary Medicine

An owner asked the website what to give a limping, vomiting dog. The grooming and boarding business just answered a veterinary question it has no license…

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Real Estate & Property

The Binding-Estimate Problem on Your Moving Company’s Website

A customer asked what a move would cost and whether everything was covered. The website answered both, and stepped onto federal household-goods rules.

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Home Services & Construction

The Disinfection Claims Putting Your Cleaning Company at Risk

A customer asked if the service would kill the virus and sanitize everything. The website said yes, and turned a sales answer into a regulated claim.

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Health, Beauty & Wellness

The Medical-Advice Line Your Salon Website Keeps Crossing

A client asked the website assistant what would fix her acne and whether the peel was safe for her. The answers crossed a line cosmetology licenses…

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Automotive

The Estimate-and-Authorization Problem on Your Auto Shop’s Website

A driver described a noise and the website assistant named the repair, quoted a price, and said it was fine to drive. Three answers no one…

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