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Professional & B2B

The Copyright and Booking Traps in Your Photography Site’s Chat

A couple asked the website assistant if they'd own the photos and could print them anywhere. The answer gave away rights the studio never meant to…

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Home Services & Construction

The Quote That Becomes a Contract on Your Landscaping Site

A homeowner asked what a full yard redo would cost and whether the new sod was guaranteed. The website answered both, and turned a chat into…

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Home Services & Construction

The Pesticide-Label Problem Hiding in Your Pest Control Website

A homeowner asked the website assistant how much product to spray and whether it was safe around the dog. Both answers stepped onto a federally enforced…

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Professional & B2B

When Your Staffing Site Screens a Candidate It Shouldn’t

A candidate told the recruiting site about a disability and asked if their age was a problem. The bot screened them out. That exchange is a…

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Regulated & Age-Restricted

When Your Dispensary Website Dispenses Dosing Advice It Can’t Give

A visitor asked the dispensary site how much to take for anxiety and whether a strain helps with sleep. The bot answered, dosing a customer and…

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Healthcare & Medical

When Your Senior-Care Site Promises Care It Can’t Confirm

An adult daughter asked the website if the community could handle her father's dementia and his insulin. The bot said yes to both. No nurse had…

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Education & Childcare

When Your Tutoring Site Promises a Score and Collects a Kid’s Data

A parent asked the tutoring site if the program guarantees a score jump, and the bot enrolled their 11-year-old, collecting the child's details along the way.

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Real Estate & Property

The Fair-Housing Complaint Hiding in Your Property Site’s Chat

A prospect asked the leasing site if the area was 'good for families' and whether they'd qualify with their income. Both answers can become a Fair…

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Professional & B2B

When Your Contracting Site Quotes a Number You’ll Be Held To

A homeowner asked the website what a kitchen remodel runs and whether the work is guaranteed. The bot gave a number and a yes. The crew…

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Financial Services

When Your Firm’s Website Gives Tax Advice No One Will Sign

A prospect asked the firm's website if they could write off their home office and how to handle a 1099. The bot answered. No preparer reviewed…

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