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Healthcare & Medical
At 2 a.m. someone told the practice website they didn't want to be here anymore. The intake bot replied with hours and a booking link. That…
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A patient asked the pharmacy site if it was safe to take their new prescription with the supplement they already use. The bot said yes. It…
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An owner asked the clinic site if their dog's vomiting was an emergency and whether they could give it ibuprofen. The bot answered. Ibuprofen can kill…
Read more →Travel & Transportation
A traveler asked the agency site if the Rome package was fully refundable and what the airfare ran. The bot answered both. The supplier's terms said…
Read more →Retail & E-commerce
A shopper asked if it would arrive by Friday and if returns were free. The bot said yes to both. Neither was true. Your store is…
Read more →Health, Beauty & Wellness
A prospect asked how to cancel. The website bot said 'anytime, no fees.' The contract says 30 days' notice and a buyout. The gym just promised…
Read more →Public Sector & Nonprofit
A resident asked the city site if their permit covered the deck. The bot said yes. The inspector said no. When the government's website speaks, residents…
Read more →Automotive
A website assistant told a shopper the SUV would run 'about $399 a month' and was 'still under warranty.' Both lines are regulated representations the dealer…
Read more →Financial Services
A mortgage chatbot quoted a rate and a monthly payment in two sentences. That single reply crossed two federal lines, and the lender owns both.
Read more →Financial Services
A crypto chatbot told a buyer it looked like a solid entry point. That one helpful line can forfeit a safe harbor and pull a token…
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